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  Select Associate Screening System   —   Pre-Employment Testing


SELECT Associate Screening System - family of related tests designed to measure important, work-related, personality characteristics in job applicants - quickly, easily screen for characteristics
Job Specific Testing Options



— Available only to USA and Canada —



Cost effective tests to help you select and hire the best

The SELECT Associate Screening System is a family of related pre-employment tests designed to measure important, work-related, personality characteristics in applicants for entry-level jobs.

To learn more about using SELECT in your hiring process, click on any of the categories below.

Administrative Support administrative assistants, secretaries, office support personnel, accounting assistants, office temporaries, other administrative positions
Banking bank service associates including tellers, sales associates, combination service and sales associates, in-store bank associates, combination sales, bank branch managers
Call Centers inbound and outbound -- customer service, sales, technical support, telemarketing and other phone-based operations
Help Desk Agents technical assistance and support
Call Center Suite inbound service, inbound sales, outbound sales, and/or help desk roles
Convenience Store Manager Manage a small team of associates to serve and sell to customers in convenience stores and gas stations
Convenience Store Associates convenience store associates, clerks, gas station attendants
Customer Service customer service representatives, retail sales reservation agents, associates, cashiers, help desk personnel, technical upport staff, temporary or seasonal employees
Health Care nurses, allied professionals, unit secretaries/ assistants, business office personnel, admitting office personnel, transporters, food service aides, building services personnel, patient contact jobs
Hospitality hotels and other hospitality related positions (also see Restaurants below)
Leasing Agents lease or rent apartments
Receptionist socially engaging and serving the needs of customers role
Retail Store Management store managers in small format stores or department managers in large format stores and can manage associates to serve and sell
Personal Services cosmetologists, hair salons, barber shops, spa-related, make-up and beauty consultants, hair stylists, barbers, salon service providers
Production and Distribution light manufacturing team members, production associates, operators, assemblers, technicians, drivers, warehouse personnel, temporaries
Office / Light Industrial Combo office / administrative or light industrial role
Restaurants front of house restaurant roles - wait staff or hosts in restaurants
back of house restaurant roles
Retail Clerks / Cashiers retail store in positions where active selling is not required
Retail Sales Associates selling and dealing with customers in a retail store
Retail Staffing Combination retail cashier, retail clerk, retail sales associate roles
Supervisors unique assessment tool validated specifically for roles encompassing management and oversight of small work teams. For industries such as: Call Centers, Security, Manufacturing, Retail, Healthcare, Banking...
Assess Risk not job specific - integrity, job commitment, theft, safety, illegal drug use, resistance to direction and work ethic.
Optional
Abilities Tests
each test measures basic skills
Choose from Reading I & II, Arithmetic I & II, Graphs & Charts, Coding, and Checking.


SELECT Reports Offer These Options:   - not Abilities Tests

Job Task
Measures willingness to do a variety of related job duties.

Optional: Counter Productive Behaviors
This module includes assessment of Counter Productive Behaviors. Caution: Counter Productive Behaviors includes questions related to drug use and theft which are prohibited in some states. This module is now available with or without items relating to use of illegal drugs.

Structured Interview
Report format contains structured interview questions.

What do the SELECT Associate Screening tests measure?
Each of the tests has been specially developed and validated for a specific job type or a group of jobs in a specific industry.

Each measures important underlying personality attributes in somewhat different ways, but each produces overall predictor indices of Performance and Integrity appropriate to the job or industry type.

When should SELECT tests be used?
Each of the SELECT tests have been designed to be used early in the employment selection process, after initial screening, but before the employment interview. Test results include interview probe suggestions and indications of unusual responses that should be probed during the interview.


View SELECT Associate Screening System brochure

More SELECT Associate Screening System information:
        Abilities Testing Options
        Language Options
        Structured Interview
        Total selection process


OPTIONAL  ABILITIES  TESTS

The SELECT Associate Screening System also allows you to separately administer a basic abilities test(s).
Use 1 or more of these 7 ability modules. Use any of them when it is appropriate for the specific job.

Reading
    – Level 1 – Basic measure of reading skills
       Ability to comprehend simple written instructions.
    – Level 2 – Higher measure of reading skills
       Ability to comprehend somewhat more complex written material and draw conclusions.
Arithmetic
    – Level 1 – Basic measure of the arithmetic skills of addition and subtraction using whole numbers and decimals.
    – Level 2 – Basic measure of the arithmetic skills of multiplication and division using whole and decimals.
Checking
      Basic measure of the ability to read strings of numbers and letters to check for accuracy.
Coding
      Basic measure of the ability to read coding instructions and use them to accurately code items.
Graph & Tables
      Basic measure of the ability to read graphs and charts to answer questions and solve problems.


Please contact us for more information, pricing, sample reports.


This system is professionally developed, fair to the job candidate (regardless of his or her gender, ethnicity, age or other special status), and are legally defensible.

Developed by organizational psychologists, SELECT Associate Screening System tests are validated for specific jobs and industries and are predictive of job success.
    –  EEOC / ADA compliant
    –  Cost effective
    –  Easy data management

Validation and Adverse Impact information


Each SELECT test is simple to administer:
   –  as a data secure web-based application
   –  as an intranet application wrapped in a website-based Total Selection Process, such as Applicant Tracking System -ATS
        or
   –  in paper and pencil format (for those with online account), with quick input online to generate report

As you use SELECT in your hiring process, keep the following in mind:
  1. SELECT results should be one voice in the selection process. Recommendations from SELECT should be combined with evaluations of work experience and education, and results from interviews with hiring managers, to make a final decision.
  2. Select should be an aid to the well-reasoned judgment of the hiring manager, not a replacement for this judgment.
  3. Use the interview suggestions. It may be that a candidate has learned how to manage or compensate for certain weaknesses, and using the probes found in the report may help the interviewer to determine whether or not a particular weakness will have an impact on the individual's job effectiveness.

The Cost of a Bad Hire

Apart from the traditional costs of a bad hire, which include recruiting costs, training investments, and supervisory coaching time, a bad hire in a customer contact job will have a direct impact on customer retention.

If you include lost production, supervisor time, hiring and training costs, equipment failure, and poor service to customers, the cost of a bad hire can be minimally estimated by:
        Hourly rate X 400
        Even at $6.00 an hour, the cost of a bad hire is at least $2,400.


Contact us for more SELECT information, sample reports, pricing.

Return to Select Associate Screening System main page.

Select Associate Screening System

Saturday, July 21, 2018


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