Survey Design - Perception's 360 multi-rater assessment system, MRA, 360 degree feedback system for gathering and reporting performance feedback from many sources, performance evaluation, customer satisfaction, organizational surveys, skill development, training analysis, survey needs assessments

MRA / 360 Degree Feedback System — Dual Scale Surveys

About Dual Scale Surveys

Single-scale assessments can lead to misinterpretation of 360 degree feedback. While they provide a look at one “gap” (i.e., between rater groups), it is not enough information to help the 360 participant create meaningful action plans.

They lack the rater’s expectations and requirements of the job and so miss an important context for the ratings of current behavior. The Dual Scale takes away the uncertainty that remains with the single-scale approach.

For example, a person / subject receives a 3.0 (on a 5- point frequency scale) for a particular competency. The subject person suggested that a 3.0 was all that was necessary or desired for the competency.

With a single-scale survey, it is an unknown. With a Dual Scale survey, raters answer that question. This helps discussions move from defensiveness in action planning -- to focused improvement plans.

The feedback results focus the respondent's / rater’s real and immediate needs. The message that “individuals want more (or less) of a practice” is easier for the subject person to understand, to accept, and to respond.

Perceptions 360 enables raters to evaluate leaders differently based on need. The Dual Scale survey:

identifies high priority competencies through the “need scale”
highlights differences in job expectations by rater group and generally reveals patterns of various rater groups.
reflects the different levels of need for certain competencies depending upon level within the organization; e.g., senior leaders have higher “need scores” for strategy than middle managers.
uses a standard that is a “real” need of people the individual interacts with on a regular basis rather than just an average (norm) it clearly identifies areas to take action on by focusing on closing the gaps.

Benefits of Perceptions 360 Degree Feedback survey system
— Over 100 ready-to-use 360 degree feedback surveys
— Create custom 360 degree feedback / MRA surveys
— Can also use this system for non- 360 degree feedback / MRA surveys
(i.e., Organizational Development, customer service, etc.)
— Create unlimited surveys
— Any language can be used

Benefit of Perceptions 360 GAP Analysis Feedback Report
— Shows what the people / “majority “ wants
— Allows the individuals to “see inside the averages” and determine how the majority of
people evaluate a specific practice
— Displays a frequency distribution of the responses

Focuses on Behaviors

Feedback is provided for each behavior on the survey -- not just the Skill Areas.

Example ---	Skill Area:	Listening
	Behaviors:	“Allow people to finish what they have to say.” “Display a genuine interest as you speak.”

View Perceptions 360 brochure

Perceptions 360 report samples:
Individual report sample
Leadership report sample
Composite report sample

More Perceptions 360 Information:
Features & Benefits
Applications and Uses
Survey Design
Survey Library - Available Categories
Report Options
Perceptions 360 - the Process
Understanding Gap Size

Please contact us for more Perception's 360 information and pricing.

Return to Perception's 360 Dual Scal Surveys main page.

Perception's 360 multi-rater assessment system, MRA, 360 degree feedback system for gathering and reporting performance feedback

Saturday, December 21, 2024

Perception's 360 multi-rater assessment system, MRA, 360 degree feedback system for gathering and reporting performance feedback

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