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About Us          



These "Management Files" are mainly for Middle & Senior Management and Business Owners. The various topics are meant to remind and to stimulate management thought.


Please note: Our firm does not carry-out or furnish research in these areas. This area of our web site is available only as a public service to foster thought and better management in today's fast-paced environment when the human factor of business is often taken for granted and/or even overlooked.

We are not a source of facts.

 

 



Management Styles
Supervisory Approach
Management - Miscellaneous
Communication-Verbal/Listening
Communication - Non-verbal
Creative Process
Creativity
Staff Motivation
Problem Employees
Personal Crisis -Indicators
Work Related Values &
Work Environment

Meetings
Presentations
Marketing Assessment
Prospecting
Customer Service

Management Files - main mage


      PERSONAL CRISIS


Indicators of Potential or Existing Problems

  —   Indicators can include:
            - Increasing pessimism, depression or withdrawal
            - Fatigue and sluggishness
            - Poor work performance, increased absenteeism or late arrivals
            - Personalty changes, emotional violability or irrational or irrational mood swings
            - Frequent complaints, inflexible or rigid behavior
            - Unsociability
            - Evidence of drinking or drug abuse
  —   When you suspect something is wrong, a direct approach is probably the best.
  —   Talk with the person one-on-one in total privacy.
  —   If you are off-base, at least, you have clearedthe air and established that you
        view there to be a problem.
  —   This must be held in TOTAL CONFIDENCE.
            - Be compassionate, but business-like and firm.
            - Point out the good qualities of his / her work.
            - Explain his/ her importance to the organization, but add that lately you have
              noticed that something may wrong.
            - Establish that you would like to help, but that you need to understand the
              problem.
            - Express concern but only if you genuinely feel that way. False / fake concern
              will be seen for what it is... and have an adverse effect.
            - Listen attentively.
            - Suggest employee assistance program when company offers it, if not, city /
              county programs.
  —   While you may not have the time or skills to solve the problem(s) - showing
        concern andworking together to identify the next stepsto be taken, you will
        be contributing to your employees' well being.
  —   Document the meetings and steps agreed upon to be taken to correct the problem(s).
        Not all problems can be solved and often the employee may have to be terminated.


    For more information Contact Us.

    Return to About Us main page.

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Tuesday, March 19, 2024


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